New sculptural forms and lighting bring drama to the entrances, particularly at night. The new guest services area was designed to give shoppers the VIP treatment. The environment is generous with luxurious finishes, including powder room areas with hairdryers for the ladies, baby-changing facilities with family rooms and interactive play areas. The services offered in the lounge include shop and drop, click and collect with ‘try it on’ changing room, contemplation room and a relaxing lounge area with luxurious seating and soft lighting.